Privacy Policy
Your privacy matters. Learn how we protect and handle your personal information.
At DOCERE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
- Personal identification information (Name, email address, phone number)
- Educational background and qualifications
- Immigration status and documentation
- Payment and billing information
- Communication preferences and history
How We Use Your Information
- To provide and maintain our services
- To process your applications and requests
- To communicate with you about your case
- To improve our services and customer experience
- To comply with legal obligations
Data Security
- We use industry-standard encryption to protect your data
- Secure servers and regular security audits
- Limited access to personal information
- Regular staff training on data protection
- Compliance with Canadian privacy laws
Your Rights
- Access your personal information
- Request corrections to your data
- Request deletion of your information
- Opt-out of marketing communications
- File a complaint with privacy authorities
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or our data practices, our team is here to help.